Troy Regional undergoes reflective cosmetic changesPublished 11:01pm Tuesday, October 1, 2013
The change is noticeable.
And Troy Regional Medical Center officials hope the community takes note that the cosmetic improvements to the outside of the local hospital are only a reflection of what has been going on inside the hospital.
“This is part of our strategic plan,” said TRMC CEO Teresa Grimes. “As we develop our inside, we are also taking care of the outside.”
Internally, the hospital has been focused on creating customer satisfaction responses that are positive. The hospital has also reached 100 percent of core measures.
So far, some of the big changes outside include a fresh coat of paint and the removal of trees in front of the hospital. It’s the trees, though, that have prompted the most phone calls to the hospital regarding the new look of TRMC.
“The trees are a very important part of our history because they were donated in honor or in memory of someone,” Grimes said.
However, the trees were a type of pear tree that only has a life expectancy of about 15 years. Trunks were splitting and the trees that had previously been removed caused a safety issue because of the stumps that remained, Grimes explained.
And while the trees planted in memory of loved ones are now gone, the plaques that once marked the trees will find a new purpose. They will be moved near the walkway to the entrance of the hospital where a resting garden with benches and landscaping will be provided for hospital visitors and employees.
“We will have a dedication service for all those families in the community,” Grimes said.
Still to come – the flag in front of the building will be moved to provide greater accessibility for wheelchairs and all guests and a new awning will feature a logo that has yet to be revealed.
Grimes said the hospital is on a journey to transform from “good to great” and part of that movement is instilling a sense of pride, both for employees and the community.
“TRMC has a long history,” Grimes said. “There have been a lot of ups and downs, but we have employees who have persevered and have a dedication to Troy.
“They are so committed and I want to the community to see that and know that.”